Privacy Policy


Name on Merchant Account:
Phone Lasso, LLC

Phone Lasso Mission

Phone Lasso® is dedicated to physical phone safety because we believe people should not be afraid of losing or breaking their phones while doing the activities they enjoy most. Every day we renew our commitment to provide products for people to live active lifestyles without fear. Phone Lasso is focused on keeping you safely in charge of your phone and connected to today’s relationships, news and activities.

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to and Phone Lasso and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Phone Lasso include and Phone Lasso. The Phone Lasso website is an e-commerce site. By using the Phone Lasso website, you consent to the data practices described in this statement.

We value your privacy, and aim to make this policy easily accessible throughout our site to help you understand how information is handled while using this site. We want to make your online experience with us enjoyable and safe. Because we collect certain types of information about our users, we want to be sure you fully understand our policies around how we collect and use them. At the bottom of our webpage, you may have noticed the Trust Verification Seal. This seal signifies that our privacy statement and practices have been validated.

Collection of your Personal Information

Phone Lasso collects two types of information from users:

  • User provided information (i.e., info provided to us when you fill out a form)
  • Information gathered through tracking page views (i.e., web analytics)

User provided information includes signing up for newsletters, completing surveys or forms or making purchases from the site. This information may contain a user’s name, email address, phone number, address, payment information and social media handles.

On our website, you may find social media features, such as the Facebook Like button. These features may collect your IP address, which page you’re visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing it, not Phone Lasso.

Phone Lasso encourages you to review the privacy statements of websites you choose to link to from Phone Lasso so that you understand how those websites collect, use and share your information. Phone Lasso is not responsible for the privacy statements or other content on websites outside the Phone Lasso website.

Use of your Personal Information

Phone Lasso collects and uses your personal information to operate its website(s) and deliver the services you have requested. Phone Lasso does not sell, rent or lease its customer lists to third parties.

Phone Lasso may also use your personally identifiable information to inform you of other products or services available from Phone Lasso and its affiliates. Phone Lasso may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Phone Lasso may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Phone Lasso, and they are required to maintain the confidentiality of your information.

Phone Lasso will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Phone Lasso or the site; (b) protect and defend the rights of property of Phone Lasso; and (c) act under exigent circumstances to protect the personal safety of users of Phone Lasso, or the public.

Use of Cookies & Tracking

The Phone Lasso website uses industry standard analytics that gather information automatically. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Phone Lasso website.

The Phone Lasso website may use cookies to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server you have returned to a specific page. For example, if you personalize Phone Lasso pages, or register with Phone Lasso site or services, a cookie helps Phone Lasso to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Phone Lasso website, the information you previously provided can be retrieved, so you can easily use the Phone Lasso features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Phone Lasso services or websites you visit.

Security of your Personal Information

Phone Lasso follows accepted industry standards to protect any personal information you provide to us. However, no method of electronic transmission or storage is 100% secure; therefore, we cannot guarantee the absolute security of your information.

Children Under Thirteen

Phone Lasso does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Changes to this Statement

By using this site, you consent to the collection and use of this information by Phone Lasso. Phone Lasso will occasionally update this Statement of Privacy to reflect company and customer feedback. Phone Lasso encourages you to periodically review this Statement to be informed of how Phone Lasso is protecting your information.

Contact Information

Phone Lasso welcomes your questions or comments regarding this Statement of Privacy. If you believe that Phone Lasso has not adhered to this Statement, please contact Phone Lasso at:

Phone Lasso, LLC

7474 Creedmoor Road #277
Raleigh, North Carolina 27613 USA
Email Address:
Telephone Number: +1 (800) 840-8472

Effective as of 15 February 2016.


Shipping Policy

Once you have placed an order with Phone Lasso, allow up to 72 hours for it to be processed and shipped. All orders are shipped from via USPS from our North Carolina distribution center. Orders are not processed or shipped on Sundays.

Return Policy

Phone Lasso, LLC is committed to providing you with the best product possible. Your Phone Lasso is covered by a 14-day Satisfaction Guarantee policy. If you are not satisfied after receiving your product, any Phone Lasso product may be returned within 14 days of purchase, as outlined below, to ensure your satisfaction is met.

  • We will accept returns within 14 days of the original purchase only if the product was purchased directly from
  • Credits will be issued in the form of a refund to the credit card used for the original purchase. Refunds exclude shipping charges, as shipping is non-refundable.
  • Please contact Customer Service 800-840-8472 to initiate the return.
  • Please allow up to 15 business days after the receipt of your return for your credit to be issued.

We will replace any broken or defective Phone Lasso product for a period of 5 years from the date of purchase free of charge. Proof of purchase may be required for replacement.

Payment Policies

When you place your Phone Lasso order using a credit or debit card, Phone Lasso authorizes your purchase by verifying that your card has the available funds. Your credit card provider will set aside those funds until your Phone Lasso products have shipped. Please be aware that if your purchase does not complete, the funds set aside by your credit card processor or bank may continue to be unavailable to you for several days, but will not be taken by Phone Lasso.